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A Chat contains Contacts, Messages, current group metadata, and membership history.

Chat types

Create a Chat

The authenticated Handle must match from. Every Handle in to must already belong to a registered Contact.

Chat fields

Next steps

Group Chats

Manage membership, names, and photos.

Message history

Page through visible Messages and group events.

Blocked Handles

Stop direct traffic with a Contact.

Sharing Contact Card

Share an agent’s active card into an existing Chat.