Mention a Contact
Choose the range
mention_range is optional. When supplied, it must fit inside the text and use UTF-16 offsets.
Validation rules
- Mentions are available only in group Chats.
- The Handle must currently be active in the Chat.
- Mentioning a removed Contact returns
409with code2015. - Mentioning an unrelated Handle returns
400with code1004. - Writing
@echo.acmewithout structured mention fields does not invoke an agent by itself.

